1. General Information

The information provided by Cracia Lens (“Cracia”, “we”, “us”, or “our”) on www.cracia.in (the “Website”) is for general informational and commercial purposes only. All content on this Website, including product descriptions, images, specifications, and pricing, is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Website.

Under no circumstance shall Cracia have any liability to you for any loss or damage of any kind incurred as a result of the use of the Website or reliance on any information provided on the Website. Your use of the Website and your reliance on any information on the Website is solely at your own risk.

2. Not Medical or Optometric Advice

Cracia is a manufacturer and retailer of prescription and non-prescription eyewear lenses. Nothing on this Website constitutes, or is intended to constitute, medical, optometric, or professional eye-care advice.

• All prescription lens orders must be based on a valid, current prescription issued by a registered ophthalmologist or optometrist.
• Cracia does not conduct eye examinations and is not responsible for verifying the medical accuracy of a prescription submitted by the customer.
• Customers are solely responsible for ensuring the prescription details (SPH, CYL, Axis, ADD, PD) entered at the time of order are correct and up to date.
• In case of any doubt, discomfort, or change in vision, customers must consult a qualified eye-care professional before or after using lenses purchased from Cracia.

Cracia shall not be held liable for any adverse effects, discomfort, or vision-related issues arising from the use of lenses ordered with an incorrect, expired, or invalid prescription supplied by the customer.

3. Product Representation

We make every effort to display product colours, coatings, and finishes as accurately as possible. However, actual colours and appearance may vary slightly depending on your device display settings, screen resolution, and lighting conditions used in photography. Lens thickness, tint, and coating appearance may also vary marginally within manufacturing tolerances.

4. Pricing and Availability

While we strive to keep pricing, offers, and product availability information on the Website accurate and up to date, errors may occasionally occur. Cracia reserves the right to correct any pricing or typographical errors and to cancel or refuse any order arising from such errors, with a full refund issued in such cases.

5. Third-Party Links and Services

The Website may contain links to third-party websites or services, including payment gateways (such as Razorpay), logistics and shipping partners (such as Shiprocket), and communication service providers, that are not owned or controlled by Cracia. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Use of any third-party service is subject to that party’s own terms and policies.

6. External Links Disclaimer

The Website may contain links to external websites that are not provided or maintained by, or in any way affiliated with, Cracia. Please note that Cracia does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Cracia, its parent company Fortune Optical, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the Website or any products purchased through it.

8. Errors and Omissions Disclaimer

While we have made every attempt to ensure the information contained on this Website is correct, Cracia is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information is provided “as is”, with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, express or implied.

9. Changes to This Disclaimer

Cracia reserves the right to amend or update this Disclaimer at any time without prior notice. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website following any changes constitutes acceptance of those changes.

10. Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of India, and any disputes arising in relation to it shall be subject to the exclusive jurisdiction of the courts at Ghaziabad, Uttar Pradesh.

11. Contact Us

If you have any questions or concerns regarding this Disclaimer, please contact us at:

Cracia Lens , Fortune Optical
Delhi, India
Email: support@cracia.in